My overall experience with Romana was great! Having no prior knowledge of how moving to NY works, Romana really went above and beyond to assist me in finding the right place with all of my needs in mind while educating me about how New York functions in terms of prices, transportation, and renting among many other things. I felt comfortable being in her care especially since I was coming from out-of-state which can make the transition much more difficult and complicated in terms of communication. Despite the usual obstacles that come with handling out-of-state renters, she was very communicative; she answered all of my inquiries in a timely manner and even gave me answers to questions that I didn't know to even ask. All in all, she was an absolute pleasure to be around.