Ralph was truly fantastic - he took the time before we started looking at any apartments to hear what type of apartment I was looking for, in what area, and what my budget & moving situation was. What was most important was that he listened to everything I said: pointing out how the 5th floor walk-up would be difficult for my parents when they visit, checking all of the windows to see how close to buildings & busy streets it was, helping me plan out how my life would be in each apartment. Just a few examples of why Ralph was fantastic! I actually enjoyed my apartment search experience, and I don’t know too many other people who can say that!