Being prepared in an emergency can sometimes be the difference between safety and disaster.

On September 11, 2001, New York City faced a unprecedented attack. 2,600 people died in what would become the largest terror attack on United Stated soil in the history of the country. In the days that followed, the U.S. would shut down all borders to neighboring countries, the inhabitants of Manhattan would either flee the city or seek shelter from the unknown in their city apartments, and the city and country would work to unravel the events that devastated a neighborhood, a city, a state, and a country. For the members of our community who stayed in the city during that time, resources were limited and emergency resources were utilized to the fullest.

Through blackouts, extreme weather conditions, and the whole of the 1980’s, New York City has been through its share of tragedy. However, with the emergency resources provided by the city government and non-profit organizations, we can rest assured knowing that there is relief in the face of panic.

Here is a list of Emergency Resources in NYC:


American Red Cross: Call Center/Website


-Regularly updated information on scope of disaster and human impact, as the ARC serves as a first responder at any major emergency

-Local disaster preparedness program information

-Collection site for information on nonprofits’ respective volunteer needs following a disaster


NYC Office of Emergency Management

-Emergency Management Online Locator System (EMOLS) – offers pertinent information about ongoing or potential emergencies in the City – from hurricanes to nor ‘easters to terrorist attacks.

-Disaster recovery information

-Preparedness Information including “Ready New York” guides

-Terror Alert Status

-OEM e-mail alerts

-New York City Hazard Overview




-Nationwide list of counties designated for assistance following recent disaster & emergency declarations

-Terror Alert Status


New York State Emergency Management Office


-Entry point into state, private sector, volunteer sector and public sector resources and financial assistance for not-for-profits in a recovery phase


NYC Fire Department

For emergencies, call 911


NYC Police Department

For emergencies, call 911

Terrorism Hot Line – 1-888-NYC-SAFE


NYC Utilities

Con Edison – 1-800-752-6633 (1-800-75-CONED)

Keyspan – (510) 222.8802

Verizon – Help Desk (800) 569-8799


Metropolitan Transportation Authority (MTA)


Federal Department of Homeland Security

-Information on various threats (nuclear, biological, radiation, chemical)

-How to make an emergency preparedness kit

-How to create personal emergency plans


Centers for Disease Control (CDC)


-Information about Public Health Emergency Preparedness and Response and special information for businesses (


311 Call Center

311 – Provides answers to general non-emergency questions regarding New York City government services and resources.


Better Business Bureau


-Comprehensive list of charities for donors

-Information for Small Businesses on disaster relief and assistance

-Emergency information for consumers


Nonprofit Coordinating Committee of New York (NPCC)

-Source of information for nonprofits in finding and offering needed resources.



1-212-564-7010 e-mail

-Assists local nonprofits through a range of free to low-cost technology help, both on-land and online.